Can you give me a GST tax invoice?
No. Sujata Bike Accessories is not registered for GST because the business operates below the applicable GST registration threshold. GST is not charged separately on your order and we cannot issue a GST tax invoice bearing a registration number. An order invoice is included with the parcel.
Will this mirror fit my bike?
It depends on the thread size and direction on your machine — some bikes use a left-hand thread on one side. Measure or check your manual before ordering. Whether a particular mirror satisfies the road rules for your vehicle is for you to confirm.
Can a handlebar phone mount damage my phone?
Sustained engine vibration is a known risk to a phone camera’s image stabilisation, particularly on single-cylinder engines. Damped mounts reduce the vibration reaching the phone; none remove it. A phone you cannot replace should not live on a handlebar.
How do I know which clamp size I need?
Measure the handlebar diameter with a caliper or a strip of paper rather than judging by eye. Listings state the clamp range, and a stated range is more useful than a promise of universal fit.
Do you fit accessories or service motorcycles?
No. We supply parts only. Anything wired into the bike’s electrical system should be fitted by someone competent with vehicle wiring and fused correctly.
How do I pay?
UPI or Cash on Delivery. We do not accept cards, net banking or wallets. Cash on Delivery is available for eligible orders and PIN codes, with no additional COD fee.
What does delivery cost?
Free on orders of ₹999 and above. Below that, a flat ₹49 for the whole order, shown before checkout is completed.
How long will my order take?
1–2 business days of handling plus courier transit: 3–6 business days in total to metro cities and 5–10 business days elsewhere in India. These are estimates, not guaranteed dates.
Do you ship outside India?
No. We deliver within India only.
My parcel arrived damaged. What now?
Email [email protected] within 48 hours of delivery with photographs of the parcel and its contents. An unboxing video is strongly recommended. We arrange a replacement or a refund where applicable and cover the return shipping when the fault is ours.
When do I get my refund?
Within 5 business days of a returned item reaching us and being checked. A cancellation before dispatch is refunded within 5–7 business days.
Can I collect an order in person?
No. We are an online-only retailer and do not operate a customer-facing showroom. The address here is our business and order fulfilment address. Everything is delivered by courier.